ISO 9001 is the international standard for Quality Management Systems (QMS). Gaining the ISO 9001 certification from LRQA demonstrates that your QMS follows a robust and globally recognised approach that’s focused on continually improving your processes and managing business risks to meet the needs and expectations of your customers and other stakeholders. Check out the Frequently Asked Questions for information about ISO 9001 and our offerings.
Our ISO 9001 services
Our team of expert auditors is here to be your partner on every aspect of the journey to ISO 9001 certification. They can help you demonstrate your commitment to best practice through globally recognised quality management system certification, and, establish credibility and reliability in your market.
Expand your knowledge of ISO 9001 with our range of courses that have been designed for varying levels of experience and learning styles.
An optional service where one of our expert auditors helps you identify any weak areas or non-conformities prior to your formal ISO 9001 audit.
An independent two-phase approach that provides a clear statement of your capabilities. Accredited certification helps you build trust with stakeholders and win new business.
In cases where your organisation holds multiple management system certifications, we offer an integrated audit and surveillance programme, allowing you to streamline your processes and ultimately leading to more efficient and cost-effective management systems.
Why work with us?
We’re everywhere you are. With highly qualified auditors worldwide, we can provide a local service with a globally consistent dedication to excellence. Our people are technical experts with in-depth knowledge of quality management. Wherever you operate, we will be able to support you.
In most cases, our ISO 9001 training and certification services can be delivered on-site or remotely using safe and secure technology. If you opt for our remote delivery methods, you’ll receive the same high-quality service with several added benefits, including flexibility, fast delivery and access to global expertise.
History of firsts
We were the first to receive UKAS accreditation to deliver certification services for a range of standards across the globe. We continue to be instrumental in developing a variety of specific standards and frameworks across different sectors.
We've led the way in shaping our industry. Our assessors are industry specialists who are matched with your business needs to ensure we add value through an effective and robust audit of your system and by making the appropriate recommendations to improve your management system and business at the same time.
Are you ready for the next steps?
What is ISO 9001?
Designed for organisations of any size and operating in any sector, ISO 9001 is an international management system standard that provides a recognised framework for quality management and continuous improvement. Over 1 million companies worldwide use ISO 9001 to better understand and meet their client and stakeholder needs and drive performance.
What are the benefits of ISO 9001 certification?
Many companies require suppliers and partners to have independent certification to ISO 9001 as a license to tender. And while certification isn’t always a contractual obligation, it will often provide competitive advantage and added credibility, helping to win and maintain trusted business relationships.
Business effectiveness and performance
By following the best practice principles found in ISO 9001, organisations can improve their approach to risk management, provide a clear understanding of the internal and external context of their organisation and make a valuable contribution to overall business effectiveness and performance. Accredited certification through a globally trusted and recognised provider such as LRQA is a badge of credibility and professionalism for organisations around the world.
ISO 9001 follows the Annex SL framework, the high-level structure for modern ISO Standards. The Annex SL structure ensures consistency and compatibility between the different management system standards and allows for a straightforward and harmonised implementation of multiple standards (integrated management system). ISO 9001 easily integrates with all new and revised ISO management system standards, such as ISO 14001, ISO 45001, and ISO 27001.
How do I get ISO 9001 certification?
The path that your organisation takes to achieve ISO 9001 certification often depends on your business's size, maturity, and existing approach to managing risk, amongst other factors. But the standard process to becoming ISO 9001 certified includes three main steps.
- Stage 1 Audit – document review and planning: Your auditor will review the design and documentation of your management system – in most cases, this is carried out remotely.
- Stage 2 Audit – evaluating your implementation: Your auditor will evaluate the implementation and effectiveness of your existing QMS in line with the requirements of ISO 9001. If there are no non-conformities, you’ll receive your certification. This stage can be carried out remotely or on-site.
- Promote your ISO 9001 certification: Your certification demonstrates a commitment to internationally recognised best practices and continual improvement – helping you win new business and meet stakeholder demands.
How are ISO audits conducted?
Our services blend remote and on-site audit activities to provide unrivalled insight and expertise. Using secure, remote technology, we can provide a fast and flexible way to maintain your audit schedule, help reduce carbon footprint associated with travel, and minimise health and safety risks for people working on hazardous sites or hard-to-reach areas. Outcomes are consistent with on-site audits, so the integrity of your audit and accredited certification remains exactly the same.
How long is my ISO certificate valid for?
Certificates are valid for 3 years from the date of completing the initial certification process. The certification renewal audit is discussed and planned by the auditor well in advance of the expiration to ensure that the ISO certification continues.
How much does it cost to get ISO 9001 certified?
Certification costs will depend on the size and complexity of your organisation and the maturity of its existing management system. To get a bespoke quote, please fill in the form below and one of our team members will get in touch with all the details you need.
What are the 10 clauses of ISO 9001?
ISO 9001 follows the Annex SL framework and consists of the following 10 clauses:
- Clauses 0 to 3: Introduction, Scope, References, Terms and Definitions
- Clause 4: Context of the organization
- Clause 5: Leadership and commitment
- Clause 6: Planning for the QMS
- Clause 7: Support & resource management
- Clause 8: Operational planning and control
- Clause 9: Performance evaluation
- Clause 10: Improvement actions
What is the difference between ISO 9001 and ISO 14001?
ISO 9001 quality management system (QMS) is the globally recognised management system standard which provides a framework for quality management. ISO 14001 is the globally recognised management system standard for environmental management. Like ISO 9001, ISO 14001 provides a framework and continuous improvement for a business’s environmental management system (EMS) and is modelled on the Annex SL framework.
If you hold a valid accredited certificate of approval with another provider and you are considering making the move, transferring your ISO 9001 certification to LRQA is simple. We'll work with you to ensure your transfer is as smooth as possible.
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