Problem Solving Tools and Techniques.

You are seeking to more effectively use the corrective and preventive processes to drive improvement within your organisation. This course is designed to provide delegates with the fundamental knowledge and skills required to be able to carry out problem solving in a structured manner.

Who should attend?

Defining the concept of corrective action and exploring various problem-solving and root cause methodologies, this course is intended for:

• Those responsible for driving business improvement
• Those responsible for solving problems regardless of whether they are customer related complaints, quality related rejects or from any other source
• Those looking to stop repeat problems
• Those looking to save costs and minimise unnecessary waste

• The correct definitions of corrective and preventive action and how and when they are applicable
• What management controls are and their contribution to effective preventive action
• To use a structured approach to address problems in your organisation including the 8D approach
• How to select and apply appropriate tools and techniques to problem-solving and improvement
• To assess how effective your corrective and preventive action has been.

With LRQA, you can access a wide range of courses to help you further your career and bring improvements to the management systems in your organisation. With many learning styles to choose from, our training courses can help you develop and reach your next level.  Find out more about our Training Courses from LRQA.

One day for the classroom and virtual course. For eLearning, the average guided learning time is approximately 1 hour. Study time can vary depending on a range of factors including; delegates' current understanding of the subject, study environment and learning style.