ISO 26000 helps us clearly define what CSR is and importantly what it isn't
Director HSE & CSR, Doosan Babcock
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Structural assessment and tailored support to implement ISO 26000 across operations.
Doosan Babcock designs and delivers smart energy products and services to help create a greener future
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Doosan Babcock
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Smart energy solutions
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Best practices for a sharper competitive edge
Doosan Babcock designs and delivers smart energy products and services to help create a greener future. As a global business with over 3,000 employees, our client has a varied customer base across the energy and process sectors, including all the major UK energy providers.
With a heritage of over 120 years in the energy sector, delivering long-term sustainable business is ingrained in the organisation. Our client aspires to meet their customer needs and be an innovator of products and services that don’t just limit impact, but improve the quality of life and well-being for communities worldwide. One of the ways the company achieves this goal is by aligning its values and corporate social responsibility (CSR) agenda.
Doosan Babcock already has many management system certificates in place, including ISO 9001 (quality), OHSAS 18001 (health and safety) and ISO 14001 (environmental). To continue to lead the way, our client wanted to gain ISO 26000 accreditation. Success would validate the company’s comprehensive corporate social responsibility programme to its various stakeholders, as well as support socially responsible overseas operations and supply chains – fundamental elements to a company’s reputation.
We supported Doosan Babcock by:
The highly collaborative approach was welcomed by Andy Hunt, Doosan Babcock CEO: “LRQA has helped us all the way through this process, in identifying our gaps and in identifying our gap closure technology, and then coached us and mentored us all of the way through the process.”
ISO 26000 helps us clearly define what CSR is and importantly what it isn't
Director HSE & CSR, Doosan Babcock
Once the scope was confirmed, Doosan Babcock’s CSR team made sure the right time and resources were allocated to each part of the project.
When considering implementing ISO 26000, Doosan Babcock shares the following guidance.
The role of an external company, such as LRQA, greatly assisted us throughout the process to further strengthen our CSR activities, prepare for the successful implementation demonstration, and promote success externally and to the wider Doosan family.
By implementing ISO 26000, the Corporate Social Responsibility standing of Doosan Babcock has been enriched with both internal and external stakeholders
Senior Quality Leader, Governance & Accreditation, Doosan Babcock
Using ISO 26000 as a framework Doosan Babcockhas shown that, when done well, corporate social responsibility is not just about being a good business; it also makes good business sense.
Doosan Babcock has been able to structure its management of risks associated with human rights, labour practices, fair operating practices, organisational governance and community involvement in accordance with internationally accepted best practice. The project has also provided a solid foundation to expand the management of associated risks and seize new opportunities internationally. Implementing ISO 26000 has improved the robustness of the company’s supply-chain vetting process and helped toensure suppliers understand what good CSR means at Doosan Babcock.
Benefits include a sharper competitive edge, enhanced reputation and the ability to attract and retain both employees and clients.