Focusing resources where they matter.
Working with your organisation to achieve industry-leading safety performance, including managing the cultural changes needed.
Organizational Culture Assessment and Improvement
Overview
Leading the way in safety performance goes beyond the integrity of assets, systems and procedures. Creating a robust safety (HSE) culture is central. But change within an organisation is complex. We’ll help you get started with the right assessment tools, identifying what needs strengthening. We’ll work with you to establish and support your improvement plans, so you can run your culture change programme with confidence.
We’ll make sure your resources are focused where they’re most needed.
What we offer
To deliver safety culture change across your organisation, we’ll focus on five core areas.
- Measuring your workforce’s attitudes to safety with our safety climate assessment tool. You gain a detailed picture of what staff think about your existing safety management arrangements. We may also recommend a review (gap analysis) of your safety management systems, everyday safety performance and incident learnings.
- Engaging with personnel at key locations, building an understanding of why people feel as they do about your safety management arrangements.
- Observing personnel in their daily work, establishing how they behave in their working environment.
- Progressing the planning process, turning the results of our assessments into an action plan for change.
- Supporting you through the change process in all the core areas: facilitation, training, competence management systems, communication and leadership, as well as management systems development and technical assessment.
Assessments and services
We help our clients in the following ways.
Safety climate assessment
Our assessment is developed for workers in high-hazard industries, from all cultures and countries. It gives you a snapshot of the perceptions personnel hold about safety at work. You can quickly see if teams within your organisation have the positive safety attitudes that management is trying to achieve.
Our tool is based on a questionnaire. This provides a fast, cost-effective way to identify areas of safety strength and weakness, organisation-wide. You’ll find our reports easy to understand. You’ll be able to evaluate your organisation’s effectiveness in four key safety behaviours: learning, reporting, compliance and intervention. You’ll also get a clear sense of how sustainable (progressive) the safety climate results are likely to be.
Organisational integrity assessment
Organisations are typically good at assuring the technical integrity of their assets, but find it far more challenging to achieve the same level of success with their people when it comes to safety. We take a methodical approach to understanding and assessing your organisation’s safety culture and relevant human behaviours. We achieve this in three ways:
- reviewing your existing processes and safety systems to identify the direct causes of human failure and the contributing factors
- conducting a survey-based assessment of organisational culture to investigate performance
- carrying out in-depth interviews with personnel to gain greater insight into organisational safety attitudes, values and behaviours.
Our behavioural specialists assess the findings, identifying strengths and areas for development. To make progress as quickly as possible, we’ll help you prioritise the recommended interventions that reduce risks and enhance staff performance.
What are the benefits?
- Clear safety improvement priorities, so you allocate your resources efficiently.
- Help at all stages of your safety culture change programme, enabling you to proceed with confidence.
- A robust safety culture supporting:
- safer operations, reducing your organisation’s exposure to risks from accidents and associated potential litigation, regulatory enforcement, loss of productivity and damage to public reputation
- improved reporting of incidents and near-misses
- an engaged workforce and high rate of staff retention.
Why choose LRQA?
Our comprehensive risk consultancy solutions combine expertise from engineering, safety management, change management, human behaviour and human factors. You benefit from learnings both within and outside of your industry. Our leading expertise is supported by a proven assessment toolkit, with a dataset built up over ten years of delivering projects. This includes our safety climate assessment tool for a full and accurate picture of your safety culture.
Our hands-on specialists are there to guide you through your organisation’s transformation process. We have an outstanding track record of successful project delivery, supporting clients across sectors, globally.
Related services
Here are some other services that you might be interested in.
Contact us for more information.
Related services
Here are some other services that you might be interested in.
CASE STUDIES
-
LRQA Awards ISO 19443 Certification to MHI
Case Study
Learn how LRQA awarded ISO 19443 certification to Mitsubishi Heavy Industries (MHI), marking a significant milestone in nuclear...
Read more -
Repsol ISO 14067 carbon footprint case study
Case Study
Discover how Repsol’s multidisciplinary team worked together to calculate the carbon footprint of High Purity Liquefied Gases (HPLGs),...
Read more -
Trelleborg Marine Engineering - ISO 50001 certification case study
Case Study
Read more on how Trelleborg Marine Engineering (Qingdao) Co Ltd improved energy management and reduced emissions with ISO...
Read more -
Helping NGO, Terre de Hommes, help children globally....
Case Study
Helping Terre de Hommes help children globally. Certification to ISO 9001:2015 redesigns the NGO’s operating structure. Read more...
Read more -
Colossal Boilers, Efficient Solutions: Larsen & Toubro's Expertise
Case Study
Certification and inspection of colossal heat recovery boilers using Larsen & Toubro’s latest fabrication techniques. Read more in...
Read more -
Risk monitoring for EDF Energy
Case Study
Seeing the full risk picture at Sizewell B. Integrated consultancy, advisory and software support for risk monitoring. Read...
Read more -
Thales UK: Seeing what’s on the environmental horizon...
Case Study
Seeing what’s on the environmental horizon and acting. Gap analysis to help meet revised standard, ISO 14001:2015. Read...
Read more -
Putting the environment on a region’s daily agenda
Case Study
Putting the environment on a region’s daily agenda. Certification to revised environmental standard, ISO 14001:2015. Read more in...
Read more -
Kinetic Pressure Control: Providing blowout-stopping technology. ...
Case Study
Kinetic Pressure Control: Providing blowout-stopping technology. Technology qualification to help go to market. Read more in our case...
Read more
INSIGHTS
-
The importance of the right risk management partner
Article
Risk has become a sharper instrument in today’s operating environment, increasingly visible, connected and unforgiving of complacency.
Read more -
Engineering quality: Why it starts long before certification
Article
As we mark World Quality Day, it’s the perfect moment to reflect on what quality truly means today.
Read more -
Powering progress at COP30: From ambition to delivery in...
Article
As COP30 approaches, Leanne Halliday outlines how clarity, credible standards and assurance can turn ambition into delivery in...
Read more