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Answering your frequently asked questions

ISO 9001 FAQs.

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What is ISO 9001?

First published in 1987, ISO 9001 is the internationally
recognised Quality Management System (QMS) standard
that helps organisations meet customer and stakeholder
needs within statutory and regulatory requirements
related to a product or service. ISO 9001 can benefit
organisations of any size and is designed to be an
impactful tool for continual business improvement.
ISO 9001 certification has been achieved by more than
1 million organisations worldwide – making the standard
arguably the most important piece of business literature
ever written.

What are the benefits of ISO 9001?

  • Satisfied customers
  • New business opportunities
  • Streamlined processes