Managed human risk management
Your people are your strongest defence — or your weakest link
Reduce behavioural risk and strengthen resilience with LRQA's human risk management service
The majority of cyber incidents don’t begin with a firewall breach — they start with a person. Whether it’s a misplaced click, a spoofed email, or a moment of inattention, human behaviour remains the biggest vulnerability in any organisation. That’s why LRQA offers Managed Human Risk Management: a comprehensive, intelligence-led service that changes behaviour, reduces exposure, and builds long-term resilience. We take care of everything — so you don’t have to.
Human error is behind nearly 7 in 10 breaches
Despite advances in technology and the best efforts of IT teams, one truth remains: cyber criminals target people because it works. From sophisticated phishing emails to social engineering tactics, the human layer is consistently exploited — and the consequences can be costly. But managing this risk internally isn’t straightforward. Security awareness training is often generic, compliance can become a box-ticking exercise, and internal teams are already stretched thin. The result? A growing risk gap that technology alone can't close.
Managed human risk management — Powered by KnowBe4, delivered by LRQA
At LRQA, we don’t believe in off-the-shelf training or once-a-year phishing tests. Our approach is proactive, personalised, and rooted in real-world threats.
We combine KnowBe4’s advanced platform with LRQA’s sector-specific threat intelligence, creating a fully managed service that’s tailored to your organisation — whether you're in finance, manufacturing, healthcare, or beyond.
Our service includes:
- Phishing simulations and behavioural testing — frequent, realistic exercises to uncover vulnerabilities and measure risk.
- Security awareness campaigns and bespoke training — delivered in engaging formats that resonate across your workforce.
- Human risk scoring and behavioural reporting — giving you real-time visibility into individual and organisational risk.
- Policy management and reinforcement — keeping expectations clear, consistent, and aligned to regulatory requirements.
- Expert strategy and governance — led by seasoned security professionals who understand your industry.
Got a question? View our FAQs below
What is managed human risk management?
Managed human risk management is a comprehensive service that addresses the human element of cybersecurity. It involves identifying, assessing, and mitigating risks associated with human behaviour, such as susceptibility to phishing attacks or non-compliance with security policies.
Why is managing human risk crucial in cybersecurity?
Human error is a leading cause of cybersecurity incidents, with studies indicating that a significant percentage of breaches involve some form of human mistake. Whether it's clicking on a malicious link or mishandling sensitive information, these actions can have severe consequences. By focusing on human risk management, organisations can strengthen their overall security posture and reduce the likelihood of such incidents.
How does LRQA's managed human risk management service work?
LRQA's service integrates the KnowBe4 platform with our cybersecurity expertise to deliver a fully managed solution. We conduct regular phishing simulations, provide tailored security awareness training, and offer comprehensive reporting on user behaviour and risk levels. Our approach ensures continuous improvement in employee cybersecurity practices without overburdening internal teams.
What are the benefits of using LRQA's managed service?
By partnering with LRQA, organisations benefit from reduced susceptibility to phishing and social engineering attacks, improved compliance with regulatory standards, and enhanced overall security awareness among employees. Our managed service allows internal teams to focus on core responsibilities while we handle the complexities of human risk management.
Is this service suitable for organisations of all sizes?
LRQA's managed human risk management service is scalable and can be tailored to meet the specific needs of organisations, regardless of size or industry. Whether you're a small business or a large enterprise, our solution can be customised to address your unique cybersecurity challenges.
How frequently are phishing simulations and training conducted?
We recommend conducting phishing simulations and security awareness training on a regular basis, typically monthly. This frequency helps reinforce good cybersecurity practices among employees and keeps them vigilant against evolving threats. However, the schedule can be adjusted based on your organisation's specific requirements and risk profile.
Can LRQA's service help with compliance and audit readiness?
Yes, our managed human risk management service includes comprehensive reporting and documentation that supports compliance with various regulatory frameworks. By demonstrating proactive measures in managing human-related cyber risks, organisations can enhance their audit readiness and meet compliance obligations more effectively.
How do I get started with LRQA's managed human risk management service?
Getting started is straightforward. Simply book a free demo through our website, and one of our experts will guide you through the features and benefits of our service. We'll work with you to understand your organisation's specific needs and tailor a solution that effectively addresses your human cybersecurity risks.
Interested in finding out how we can help your organisation?
Our award-winning cyber security experts deliver innovative solutions to help you understand, prioritise, and reduce risks in this ever-evolving threat landscape. View our full range of cyber security solutions to discover how our team can help your organisation stay one step head.
Strengthen your cyber security maturity
View our cyber security services