QMS Auditor/Lead Auditor

• You want to audit Quality Management Systems against ISO 9001 requirements
• You are an Auditor or Quality System Manager and want to add to your credibility with a widely accepted qualification issued by an UKAS approved certification body.

• The purpose of a QMS and the ISO 9001 principles of quality management

• Essential definitions to help you interpret and audit ISO 9001 requirements

• To analyse ISO 9001 clauses and suggest examples of evidence that would show conformance with these requirements

• The roles and responsibilities of an auditor and lead auditor

• To plan and conduct an interview with top management and evaluate an organisation’s quality policy and objectives

• To prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team

• How to audit processes for conformance and effectiveness, including any specific quality objectives

• To prepare thoroughly for audit and produce process based checklists

• To gather objective evidence through observation, interviewing and reviewing documentation

• How to evaluate objective evidence and correctly identify conformance and non-conformance with requirements

• To report findings accurately against requirements of ISO 9001, write and grade non-conformity reports and evaluate proposals for corrective action

• How to relate your audit findings to the policy and objectives of the organisation and present your overall evaluation to top management.

• Knowledge and understanding of ISO 9001 and experience in auditing
• Ideally, to have attended our Introduction to ISO 9001 course
• To understand the basics of how organisations work and the role of top management
• To have good knowledge of ISO 9001 and possess knowledge of these quality management principles and concepts: the Plan, Do, Check, Act (PDCA) cycle
• The relationship between quality management and customer satisfaction
• Commonly used quality management terms and definitions and the seven Quality Management Principles as given in ISO 9000
• The process approach used in quality management
• The Model of a Process Based Quality Management System
• The structure and content of ISO 9001
• To complete approximately 2 hours of pre-course work prior to attending the course.

• OH&S and EMS Auditor conversion courses
• Tutored Audits (coached live audit at your company)
• See our Business Improvement courses

Four days.