The challenge
EHS aimed to enhance radiological imaging diagnostic accuracy and operational efficiency through the adoption of AI, with an objective to achieve 99% accuracy. Operating in a complex and high-risk industry, it was important for EHS to ensure alignment with international AI best practices – aiming to comply with the requirements of the new ISO 42001 standard.
The approach
LRQA, the leading global assurance provider, delivered its first assessment based on the ISO 42001 standard with EHS. The standard focuses on establishing and maintaining effective AI management systems, covering various aspects such as AI ethics, transparency and accountability. The successful completion of this assessment highlights both the comprehensive nature of EHS's AI management system and LRQA's expertise in navigating the complexities of AI governance.
The result
Emirates Health Services (EHS) successfully completed an assessment of its Artificial Intelligence Management System (AIMS), becoming the first organisation to do so with LRQA.
This achievement underscores EHS's commitment to innovation and excellence in Artificial Intelligence (AI) development, aligning with international best practices.
The successful ISO 42001 assessment, a significant milestone for EHS, represents a critical step in enhancing the organisation's AI management capabilities, ensuring robust and effective AI governance, risk management and compliance with ethical requirements.
Advancing ethical AI in healthcare
This achievement not only enhances their operational excellence but also reinforces their goal to deliver safe, effective and ethical AI-driven healthcare solutions.
"As a leading healthcare provider, we are committed to harnessing the potential of AI to enhance the patient experience and improve their quality of life, while prioritising ethics, transparency and patient safety. Successfully completing the ISO 42001 assessment with LRQA marks a significant milestone for us, emphasising our commitment to responsible AI development and governance. This achievement not only validates our efforts to integrate technological advancements but also reinforces our dedication to maintaining the highest standards in ethical AI use, ensuring that our innovations continue to benefit both our organisation and the wider community while keeping cutting-edge technologies as a key pillar of our strategy," said H.E. Mubaraka Ibrahim, Executive Director of IT Sector at Emirates Health Services.
Meeting future AI challenges
This milestone reflects the growing importance of AI in healthcare and the need for robust management systems to ensure that AI technologies are used responsibly and effectively. As more organisations recognise the value of AI in transforming industries, the demand for internationally recognised certification and assurance - against standards like ISO 42001 - is expected to increase.
