Recent quality scandals show how quickly reputations can be damaged and trust lost – and once lost, trust can be hard to recover. Quality Management professionals have an important role in building trust and confidence in an organisation’s capabilities and integrity. Much of the role proactively protects the reputation of the organisation, whether that’s in understanding customer needs and expectations, taking a process approach to risk management, or in identifying how to improve performance.
Here some of our customers share what their QMS means to them. Join the conversation by sending us a picture on LinkedIn or Twitter of you and your team with your QMS certificate and let us know how your QMS has helped your organisation to build trust. Use the hashtags #WQD18 #AdvocatingTrust #LR.
DB Schenker #WQD18
JAI Co. #WQD18
Piraeus Port Authority #WQD18
Royal Canin #WQD18
One of LRQA's values is to share our expertise, so we asked some of our assessors to share their views on how the quality management profession help to build trust.
World Quality Day 2018 - Assessor views on quality and trust
World Quality Day is an opportunity to celebrate the achievements of your team and organisation. We know how much effort goes into managing a Quality Management System and preparing for an assessment visit and we love to see the pride our customers take in their certificates. Here's a selection of tweets from customers celebrating their achievements...
Supervisory #audit 2018 passed✅Thanks to @LRQA, this year’s teams of Saarbrücken, Berlin, Stuttgart, Zurich—which took this awesome photo😉—and our #quality #manager @rooskatharina. Now all our sites are part of the #ISO9001 :2015 #ux #uxdesign #certification #qualitymanagement pic.twitter.com/5DfFEmVqCr— Ergosign (@ergosign) August 24, 2018
We are pleased to announce our certification under the new ISO 9001:2015 & ISO 14001:2015 standards, after successfully completing the required transition audit from the older versions of the standards (performed by LRQA). pic.twitter.com/bzti2tojoo— IST (@ISTGreece) September 27, 2018
SINAY certificated ISO 9001 - ISO 14001 - OHSAS 18001 by LRQA LRQA.— SINAY (@SinayCommunity) September 27, 2018
Our article : https://t.co/3zEMfcqorV
Following a successful surveillance audit with LRQA for ISO 14001, ISO 9001 and OHSAS 18001, Kings are proud to say that we have passed with flying colours!— Kings Secure Technologies (@kingsltd) August 22, 2018
Well done to all team members involved and special thanks to our compliance team! #qualityassurance pic.twitter.com/Fl87b2ZX2Q
We are pleased to announce that we have successfully transitioned to Rev D of the AS9100 aerospace standard and been formally issued a certificate by our certification body LRQA!! pic.twitter.com/fleDBzyWZc— MirusAS (@mirus_as) September 21, 2018
Well-Safe Solutions are thrilled to announce, following our recent audit with LRQA, we have successfully achieved approval to the ISO 9001:2015 standard. Something we are very proud to have achieved within our first year of business. pic.twitter.com/RuXx1vtcSE— Well-Safe Solutions (@wellsafe_decom) September 7, 2018
Silmid are proud to be LRQA ISO AS9120 Rev. B certified! Read more on how the Rev. B aerospace distributor approval benefits our customers and suppliers here: https://t.co/CozLdkYx5A #aerospace #consumables #distributors #quality #certification #LRQA #ISO9001 pic.twitter.com/TRb4sCGg3s— Sil-Mid Limited (@silmiddotcom) August 13, 2018
Following a thorough audit completed by LRQA, Strainstall is delighted to be accredited with the globally-recognised ISO 9001:2015 standard!— Strainstall (@Strainstall) September 19, 2018
Find out more: https://t.co/UDkGX9000x#certified #qualitymanagementsystem pic.twitter.com/6R5i8zAy9n
Customers can be assured of the quality of service they receive from @savant_limited. Using methods approved to ISO27001 and ISO9001 standards we provide the structure and environment to stimulate and develop innovation to better serve customers.#LRQA #Compliance #QualityService pic.twitter.com/o1ntrd7FRM— Savant (@savant_limited) August 30, 2018
Discover more about LRQA's quality management assurance and training services
Your quality management system is a powerful tool to reduce risk and improve your performance. By understanding what really matters to your organisation and stakeholders, we help you improve your management system and your business at the same time.