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You need this course if...

- You are a manager with responsibility for defining, developing and managing processes and / or management representative and / or management systems practitioner
- You want to learn about the requirements concerning the process approach as defined in the latest Annex SL based management system standards

You will learn...

- The underlying principles concerning the process approach and how this is addressed in the management system standards based on Annex SL, e.g. ISO 9001:2015 - Quality management system requirements and ISO 14001:2015 - Environmental management system requirements
- How to define a process and standardise it with respect to an understanding of what aspects are key to the specific requirements of interested parties
- Where in a process key measures are located and their role in enabling performance evaluation and fulfilment of intended management system outcomes

You will need

- Ideally you will have an appreciation of at least one Annex SL based management system standard, e.g. ISO 9001:2015 and / or ISO 14001:2015.

Training from LRQA

With LRQA, you can access a wide range of courses to help you further your career and bring improvements to the management systems in your organisation. With many learning styles to choose from, our training courses can help you develop and reach your next level.  Find out more about Training Courses from LRQA. 

Course length

1/2 day minimum

Tailored Training Solutions at LRQA

At LRQA, we offer flexible training options to meet your organization's specific needs:

In-house Training

Ideal for groups of 4 or more within your company, tailored to your specific business needs, offering a cost-effective solution delivered directly at your location.

Request a Quote for In-house Training

Customised Training

Collaborate with our experts to develop a program tailored to your unique requirements.