When the UK escaped the worst of a great storm predicted in late October 2013, people may have thought that it was business as usual, but this was far from the truth for everyone.
Although Water Direct’s head office lost power during the storm, it maintained its service levels thanks to a robust business continuity management system which was crucial as the nature of their business, as a supplier of emergency water to many of the UK’s utility companies, is based on helping people out in a disaster.
Read the full case study on how Water Direct implemented a business continuity management system, their approach and key learning from the incident.