Processes are key to any system because they illustrate how important factors and actions relate to each other, and how the right combinations and sequences produce results.
Managing processes through the PDCA (Plan, Do, Check, Act) cycle allows organisations to better structure themselves, allocate resources and optimise procedures and activities.
Defining the organisational context and the focus on top management takes a broader view to see how all pieces of the business fit together. Using the process approach therefore provides insight and structure to enable an organisation to be considered in its entirety.