A lot has changed since the last significant revision to ISO 9001 more than 15 years ago. Organizations worldwide are increasingly recognizing that by moving from a compliance driven application of international standards, to one that places performance and risk management at their core, the link between certified management systems and the success and survival of their operations has never been stronger.
This engagement is not only unlocking the intrinsic value of certified management systems but is delivering a clear return on investment to organizations worldwide. The publication of the revised international quality management system (QMS) standard ISO 9001:2015 has brought the requirements up-to-date with good management practice, and organizations worldwide are already reaping the benefits.
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