The International Organization for Standardization (ISO) normally reviews standards every five years to ensure that they are relevant to changing market demands. ISO 9001:2015 was published in September 2015.
Annex SL, the new high level structure and common text for all new and revised ISO standards, is the single biggest change to the ISO 9001:2015 document. Other topics that are new to ISO 9001 include: a] organisational context (clause 4), b] knowledge (clause 7.1.6), c] the control of externally provided products and services (outsourcing, clause 8) and d] the formal introduction of a risk based approach (several clauses), among others.
What’s been revised?
Amongst the areas of the standard that have been revised or now contain more specific information, organisations should pay attention to a] increased emphasis on top management engagement with ISO 9001 (clause 5), b] managing change (clause 6), c] performance and evaluation (clause 9), d] management review (clause 9) and e] repeat references to the process approach (several clauses).
What does ISO 9001:2015 mean for my organisation?
Now that ISO 9001:2015 has been published, your organisation can start planning to transition to the new standard. All certified organisations have 3 years until September 2018 to complete their transitional assessment.
Some organisations may choose their next certification cycle, although many will want to be ‘among the first’ given the increased flexibility and value that ISO 9001:2015 will deliver, along with the bonus of a clear commitment to best practice being demonstrated to their interested parties.
How LRQA can help?
Our range of ISO 9001:2015 services includes gap analysis, training, including in-company management briefings and transition planning and facilitation workshops, and assessment, all of which are designed to make your transition to the new standard as seamless as possible. LRQA’s services are tailored to your organisation, your people and your systems, providing you with a better understanding of how these relate to your future business performance.