All businesses are aware of the need to provide far more than just a quality product or service to meet the expectations of customers and the demands of business.
The implementation of an effective quality management system (QMS) offers a clearly structured, systematic approach to improving the customer experience - thereby helping you meet your organisation's aims and objectives.
Whether you have a contractual requirement to gain certification to a recognised quality standard or are one of the growing numbers of organisations looking for streamlined processes and improved operations, there are a number of key benefits that can be obtained from implementing and certifying a QMS including:
minimising the potential for incidents and mitigating any impacts;
helping you operate in a cost efficient and responsible manner;
holding a competitive edge in the marketplace;
helping you identify existing and future relevant legislation;
improving communication within the organisation;
providing hard facts and figures as an aid for senior management decision-making; and
improving staff commitment and motivation with proven competency levels.
How we can help
We are a market leader in the provision of ISO 9001 assessment, certification and training services, and over half of the world's top 200 companies choose LRQA for certification.
Holding 19 accreditations to deliver ISO 9001 certification around the world, you have the confidence that when you choose LRQA, you choose to achieve accredited certification from a respected, world renowned global registrar.
Below are some sector specific quality management system standards:
Please contact us for more information